Subscription

Search

Create LOG files for VCam

If some video files or your video capture device can't be played by VCam, or have some problems while playing, you can run VCam in debug mode to create LOG files and send to us for analyse.

To run VCam in debug mode, press [WIN] + 'R' and run VCam like this (assume that you use default install dir):

"C:\Program files\e2eSoft\VCam\VCamManager.exe" /d

then play your files or do what you did in VCam, close it when the problem occurs, then you will find a folder in "C:\VCamLog", please compress it and mail it to us, we will analyze it and give you feedback.